Integrated WordPress website with a bespoke Support Request database tool.
NIHR Research Design Services, part of Kings College in London, support health and social care researchers at all stages of preparing grant applications.
After winning this tender, we were tasked to take over a legacy system consisting of a website and web app, redesign and redevelop it, and provide ongoing maintenance for the two solutions. The main challenge was to port the old Support Request data into a newly developed system, ensure all data connections remained intact, and to integrate the new database tool with a API on the Laravel side, and then use a gravity forms submit hook to post to it.
We built a custom Laravel Web Application to manage all Support Requests, which allows the admins to update and track requests, and add associated files and notes.