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NIHR Research Design Service London

Integrated WordPress website with a bespoke Support Request database tool.

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Research Design Service Responsive Web Design

NIHR Research Design Services, part of Kings College in London, support health and social care researchers at all stages of preparing grant applications.

Research Design Service Mobile Web Design

The challenge

After winning this tender, we were tasked to take over a legacy system consisting of a website and web app, redesign and redevelop it, and provide ongoing maintenance for the two solutions. The main challenge was to port the old Support Request data into a newly developed system, ensure all data connections remained intact, and to integrate the new database tool with a API on the Laravel side, and then use a gravity forms submit hook to post to it.

Research Design Service Web Design

The solution

We built a custom Laravel Web Application to manage all Support Requests, which allows the admins to update and track requests, and add associated files and notes.

  • Responsive Web Design and Custom WordPress theme
  • Support requests pushed into a custom Laravel Web App using Gravity Forms and the Laravel API
  • Custom reporting and multilevel user accounts to manage the web app
  • Elasticsearch data indexing to enable better search and facet filtering of support data

Ongoing services include Managed WordPress Web Hosting, Web App and WordPress support, and general improvements.

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