WordPress Web Design and a custom support Web App for King’s College, London.
NIHR Research Design Services, part of King's College in London, support health and social care researchers at all stages of preparing grant applications.
The Challenge
After winning this tender, we were tasked to take over a legacy system consisting of a website and web app, redesign and redevelop it, and provide ongoing maintenance for the two solutions. The main challenge was to port the old Support Request data into a newly developed system, ensure all data connections remained intact, and to integrate the new database tool with an API on the Laravel side, and then use a gravity forms submit hook to post to it.
The Solution
We built a custom Laravel Web Application to manage all Support Requests, which allows the admins to update and track requests, and add associated files and notes.
- Responsive Web Design
- Custom WordPress theme
- Support requests pushed into a custom Laravel Web App using Gravity Forms and the Laravel API
- Custom reporting and multilevel user accounts to manage the web app
- Elasticsearch data indexing to enable better search and facet filtering of support data
Ongoing services include Managed WordPress Web Hosting, Web App and WordPress support, and general improvements.
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